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Paris Beauvais AirportUnofficial guide · BVA

Assistance

PRM assistance at Beauvais Airport

If you have a disability or reduced mobility, request assistance from your airline at least 48 hours before your flight, ideally when you buy your ticket, and arrive at the airport at least 2 hours before departure.

Booking assistance
With your airline, at least 48 hr before
Arrival at the airport
At least 2 hr before your flight
Wheelchair or walking stick
Registered free of charge
Coach to Paris
Give 48 hr notice, 1 wheelchair per coach

Who it is for

Assistance is designed for people who have difficulty walking or climbing stairs, use a wheelchair, have a visual or hearing impairment, or cannot get around or find their way on their own. It is also available to people with a temporary limitation, such as an injury.

Airport facilities

  • Spaces reserved for disabled people and people with reduced mobility in every car park. See how many there are in each one under airport parking.
  • Wheelchairs available to passengers throughout their time at the airport.
  • Lifts and automatic doors designed for wheelchair access.
  • Spacious toilets with grab rails in the terminals.
  • Lifting vehicles (ambulifts) that take passengers straight to the aircraft, with no stairs.
  • Waiting areas for assistance in both terminals.
  1. Book assistance with your airline when you buy your ticket or, at the latest, 48 hours before your flight.
  2. Ask to be dropped off at the pick-up point on the day of departure.
  3. Arrive at least 2 hours before at the check-in desks or the airport information point.
  4. Wait in the designated area until the assistance staff arrive; they will accompany you from check-in to the top of the aircraft steps, the bottom of the steps or your seat, depending on what you need.

Requesting assistance from your airline

If you travel with a walking stick or wheelchair, it is registered free of charge and inspected at the security check. To take an electric wheelchair, check the conditions with your airline’s assistance team.

If the airline has not passed your assistance request on to the airport, staff will try to help you board, but they cannot guarantee it. Book your assistance in good time.

Hidden disabilities: the Sunflower scheme

The airport takes part in the international Hidden Disabilities Sunflower scheme, which helps travellers with non-visible disabilities: cognitive or mental health conditions, chronic or neurodegenerative illnesses, sensory impairments and others, at any age.

If you or the person you are travelling with has a hidden disability, you can wear a lanyard with sunflowers on a green background. Airport staff are trained to recognise it and will know that you may need support, a little more time or tailored help during the formalities. The lanyard does not in itself entitle you to priority access.

You can ask for one at the airline desk in Terminal 2 or at the information office in the bus station, order one from the Hidden Disabilities Sunflower website or bring your own. Staff who act as allies of the scheme wear a lanyard with sunflowers on a white background.

Shuttle bus between Paris and the airport

The coach routes between the airport and Paris (Porte Maillot, Saint-Denis Université, La Défense, La Villette and Disneyland Paris) are accessible to passengers with reduced mobility. If you need assistance getting on the coach:

  • give at least 48 hours’ notice by emailing sce.bus@aeroportbeauvais.com;
  • bear in mind that each coach can take only one wheelchair user.

Timetables and stops under Paris – Beauvais shuttle bus.